We're looking for Client Support Professionals to work from home for our clients, covering a range of call centre services:
  • Customer Service
  • Account Management
  • Appointment Booking
  • Fault Finding
  • Sales
  • Product Aftercare
Equipment
  • Active Phone Line
  • Internet Connection (via Ethernet)
  • VOIP Headset
  • Telephone (inc. headset)
  • Desktop / Laptop (with at least 2GB RAM)
Software
  • Adobe Flash Player
  • Windows 7, 8 or 8.1, 10
  • Mac OS
Criteria
Live in the UK
Eligible to work on a Self Employed basis
Have no unspent convictions
Be a good communicator, personable, friendly and empathetic (when required)
FAQ's
Dedicated and self-motivsated to working on the phone from home
How much can I earn?
On average a CSP can expect to earn £7.20 to £10.00 per hour uncapped.  The hourly rate will vary between clients, and some opportunities may include incentives for achieving established metrics.
How many hours will I work and when?
Servicing hours vary between clients, but CSP's are expected to service for a minimum of 19 hours per week, in 30 minute intervals.  Each CSP is free to choose when they work these hours and can make changes up to 48 hours before servicing.  This can provide great flexibility, especially if your plans change at the last minute.
Employment Status?
All CSP's will work on a Self Employed Basis, therefore you will need to register as self employed and submit a self assessment to HMRC.